Flexible Work. Real Impact.
A Team That Has Your Back.
TelePass is hiring detail-driven professionals to join our fully remote team managing sales commissions for the telecom and technology industries. No commute. No micromanagement. No sacrificing family for a paycheck. Just meaningful work, a proven system, and a team that genuinely shows up for each other.
What Makes TelePass Different from Every Other Remote Job?
We get it. "Family-friendly" and "flexible" get thrown around so often they've lost their meaning. Here's why ours is real.
You're Solving Real Problems,
Not Filling a Seat
Whether you're processing commissions, leading client relationships, or building out new processes, your work directly protects millions of dollars in commissions every month for clients who count on us. The work matters, and your role in it matters.
You're Backed by a Founder Who Built This for People Like You
TelePass was founded in 2012 by Colleen Passolt, a working mom who built the company so she - and the team she'd grow - could do excellent work without giving up family time. We're WBENC-certified women-owned and growing 20% year over year.
You Get Real Support, Not a Manual and a "Good Luck"
Structured onboarding. Hands-on training. Managers one Zoom call away when you're stuck. Two heads are better than one isn't a poster on the wall - it's how we operate every day.
What It's Like to Work at Telepass
Our team manages commission operations for telecom and technology clients - work that requires equal parts Excel skill, detective instinct, and patient communication. Some of us process and audit commission statements. Some of us lead client relationships and coach teammates. Some of us build the processes that keep it all running. All of us collaborate daily on Zoom and Monday.com to solve what doesn't have an obvious answer.
You'll work from home during business hours (8 a.m. – 5 p.m. CT), with the flexibility to adjust when life happens. TelePass provides the systems, the training, and the team. You bring the precision and the curiosity.
What We Believe
Our culture isn’t built on buzzwords. It is built on how we show up for each other every day. What we believe shapes how we work, how we support our teammates, and how we grow together. These values are not just ideas on a page. They are lived out in real moments, real challenges, and real wins across our team.
Family First
We work hard so that when we're with our families, they come first. When your child is sick or a family emergency hits, your team has you covered no questions, no guilt. When one of our team members had a sick child recently, three colleagues volunteered to take over her work queue before she even finished asking.
Teamwork
We solve problems together.
A quick Zoom call turns a one hour spreadsheet struggle into a ten-minute fix. No one works in isolation here, and no one is too senior to jump on a call to help.
Perseverance
Commission management isn't black and white. It requires investigation, patience, and the willingness to keep digging respectfully until you find the right answer. One of our senior specialists used to dread audits and now they're her strongest skill. That's the kind of growth we're built for.
Graciousness
We're thankful for what we have, and we give back when we can. Colleen, our CEO, personally matches charitable donations up to $100 per employee each year, and we sponsor team-led initiatives, like the Special Olympics fundraiser one of our team members started in honor of her daughter.
Frequently Asked Questions
Are TelePass roles W-2 or 1099?
All TelePass roles are W-2 employee positions with comprehensive benefits, not 1099 contractor arrangements.
Is TelePass fully remote?
Yes. TelePass has been fully remote since day one. We do bring the team together in person a couple of times each year, which is why we prefer hires located in Illinois, Wisconsin, or Northwest Indiana.
What hours do I need to be available?
You need to be available during our core business hours of 8 a.m. to 5 p.m. Central Time. Within that window, you have flexibility to adjust your schedule when life requires it.
What kind of experience do I need?
It depends on the role. Each of our open positions lists specific experience requirements, but across every role at TelePass we look for strong Excel skills, sharp attention to detail, proactive communication, and the kind of curiosity that keeps you digging until you find the right answer. Commission management experience in telecom or tech is always a plus, but rarely a hard requirement.
What does training look like?
Our onboarding is structured and supportive, regardless of which role you're stepping into. It typically takes about three months to fully master TelePass's monthly processes. You'll have hands-on training, detailed documentation, and managers available via Zoom whenever you need help. No one is thrown in and expected to figure it out alone.
What benefits do you offer?
Our W-2 team members receive 80 hours of PTO annually, a 401(k) with 3% match after one year, a $10 monthly internet stipend, and charitable donation matching up to $100 per year. Pay rates and weekly hour commitments are listed in each individual job post.
Is there room to grow?
Yes - and it's intentional. We promote from within. Team members advance into senior, supervisor, and management roles as they build mastery. Several of our current leaders started in entry-level positions.
What technology do I need?
A reliable computer, stable internet, comfort with Excel, Zoom, and collaborative tools like Monday.com. You'll likely be juggling multiple client systems and email accounts in any role here, so being organized digitally matters across the board.
Is a background check required?
Yes. All employment offers are contingent on the successful completion of a background check.
The TelePass Track Record
$15 Million+
In commissions managed monthly for our clients
20%
Annual company growth — and still climbing
30+ Years
Of combined commission management expertise on our team
2012
Founded by Colleen Passolt, a working mom who believed work and family don't have to compete
WBENC
Certified women-owned business
Ready to Build Something Beautiful?
If you're ready to join a company that values precision as much as flexibility, and teamwork as much as independence - we want to hear from you.